Limited Warranty

 

The standard warranty coverage for Ramco manufactured parts and non-Ramco manufactured parts is twelve months from the date of sale. A longer warranty period may apply if stated by Ramco.

 

Credit, repair, or replacement of the part is the exclusive remedy for products found to be defective under this warranty.  All decisions made by Ramco regarding product warranty are final.

 

This warranty covers all defects in material or workmanship for new Ramco Products, which under normal use or service are proven defective after factory evaluation.  If proven defective, Ramco will replace, ground freight pre-paid, with a new part or issue full credit for the part, plus incoming freight charges. If Ramco personnel find that a product is not covered under warranty or is found to function normally, the product will be disposed of per the customer’s request when the Return Goods Authorization (RGA) number was obtained.  Customer will be informed and no credit will be given.

 

The warranty does not extend to any products, which have been subject to misuse, accident, improper application, improper installation or improper maintenance; nor does it extend to products, which have been repaired or altered outside of Ramco’s plant.  Damages caused by inadequate packaging or mishandling of return shipments is not covered under warranty.  This warranty does not cover charges for installation, labor, travel, consequential damage, loss of time or other incidental charges.  Broken mirror glass is not warrantable. 

Office Hours:

7:30am - 4:30pm EST

 

Shop Hours:

7:00am - 3:30pm EST

 

Phone:

(574) 266-1455

(800) 321-4819

 

Address:

2805 Frederic Drive

Elkhart, IN 46514