Privacy Policy

 

Our Commitment to Privacy

 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices. Within this privacy notice you will be able to find information pertaining to the following subjects:

  • The Information We Collect

  • How We Collect And Use Your Information

  • How We Secure Your Data

  • How To Make Corrections On Your Information

 

The Information We Collect

 

This notice applies to all information collected or submitted on the Ramco website. Ramco will use the information collected on our “contact us” form to evaluate a potential client's needs and requests of services to be provided by Ramco. Information requested includes the following:

  • Information about your use of this website (including pages visited, time on each page, etc.)

  • Information that you provide using for the purpose of registering with the website (including name, email, phone number, etc.)

  • Information about transactions carried out over this website (including billing address, shipping address, phone number, etc.)

  • Information that you provide for the purpose of subscribing to the website services (including email address, phone number, address, etc.)

  • Any other information that you send to Ramco Engineering.

 

How We Collect and Use Your Information

 

We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will respond to you specifically concerning the information you included in your online request. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 

Ramco may also use your personal information to:

  • Administer this website

  • Personalize the website for you

  • Enable your access to and use of the website services

  • Send to you products that you purchase

  • Supply to you services that you purchase

  • Send you statements and invoices

  • Collect payments from you

 

In addition to the disclosures identified above, Racmo Engineering may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

 

How We Secure Your Data

 

Ramco Engineering will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

 

Ramco will store the personal information you provide on its secure servers.

 

Information relating to electronic transactions entered into via this website will be protected by encryption technology. You can verify this by looking for a closed-lock icon at the bottom of your web browser, or by looking for “https” at the beginning of the address of the web page.

 

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

How to Make Corrections on Your Information

 

You can access all your personally identifiable information that we collect online and maintain by emailing us at customerservice@ramco-eng.com. We use this procedure to better safeguard your information.

 

You can correct factual errors in your personally identifiable information by sending us a request that describes the error.

 

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

 

Contacting Ramco

 

Should you have other questions or concerns about these privacy policies, please call Nicole Poertner at (574) 266-1455.

Office Hours:

7:30am - 4:30pm EST

 

Shop Hours:

7:00am - 3:30pm EST

 

Phone:

(574) 266-1455

(800) 321-4819

 

Address:

2805 Frederic Drive

Elkhart, IN 46514